Terms & Conditions

These Terms & Conditions apply to all quotations, orders and works carried out by Bradbury Sheds ("we", "us", "our") for the customer ("you", "the Customer"). By paying a deposit you confirm that you have read and accepted these terms.

1. Quotations & Orders

• 1.1 Quotations are valid for 7 days from the date issued unless stated otherwise.
• 1.2 An order is confirmed only once we have received your deposit (see clause 2). At that point the specification, dimensions and price agreed become binding on both parties.
• 1.3 Any changes to the agreed specification after the order is confirmed must be agreed in writing and may affect the price and completion timescale.

2. Deposit & Payment

• 2.1 A deposit is required before any works commence or materials are ordered/cut, calculated as follows:
      50% of the total quoted price for orders up to £10,000; or
      66% of the total quoted price for orders over £10,000.
• 2.2 The remaining balance is due on completion of the works and must be paid within 24 hours of completion.
• 2.3 Accepted payment methods are bank transfer, cash, and card. A 2% surcharge applies to card payments.
• 2.4 Title to (ownership of) all goods and materials remains with Bradbury Sheds until payment has been received in full, even where the building has been erected on your property.
• 2.5 Late or unpaid balances may incur interest and reasonable recovery costs, and we reserve the right to suspend any outstanding works, snagging or warranty obligations until payment is settled.

3. Cancellation & Restocking

• 3.1 If you cancel a confirmed order within 14 days, a materials restocking charge of 10% of the total order value will apply. This covers materials already ordered, cut or committed, and will be deducted from your deposit with the balance refunded to you.
• 3.2 Once 14 days have passed, or once materials have been cut, made to order, or works have commenced (whichever is sooner), the order cannot be cancelled and the deposit is non-refundable, as goods are made or prepared to your specification.
• 3.3 Because our buildings are bespoke / made to your specification, the statutory 14-day "cooling-off" cancellation right that applies to certain off-the-shelf purchases does not generally apply. The 14-day term in clause 3.1 is offered as a goodwill arrangement.

4. Site Access & Preparation (Customer Responsibilities)

• 4.1 You are responsible for providing clear, safe and unobstructed access to the installation site on the agreed date.
• 4.2 Unless otherwise agreed in writing, you are responsible for providing a suitable, firm and level base prior to installation. We can advise on base requirements on request.
• 4.3 If, on arrival, the site or base is not ready, access is obstructed, or conditions prevent safe installation, we reserve the right to reschedule and may charge a reasonable abortive-visit fee to cover wasted time and travel.
• 4.4 You must inform us in advance of any underground services, pipes, cables or hazards at the installation site. We accept no liability for damage to services that were not disclosed to us.

5. Timber & Natural Materials

• 5.1 Timber is a natural product. Variations in colour, grain, knots, and minor surface cracking (shakes) are normal characteristics and are not defects.
• 5.2 Timber will expand, contract and move with changes in weather, temperature and humidity. This is normal and does not affect the structural integrity of the building.
• 5.3 We recommend the building is treated/re-treated as advised to maintain its condition. Failure to maintain the building as recommended may affect any guarantee.

6. Building Movement & Settling

• 6.1 All buildings settle and the timber expands and contracts over time. As a result, doors, windows and gates may require minor adjustment after installation.
• 6.2 Any adjustments needed to windows, doors or gates due to settling, expansion or contraction must be notified to us within 6 months of completion. Within this period we will return to carry out reasonable adjustments at no charge. Adjustments required after this period, or arising from misuse or alteration, may be chargeable.

7. Snagging

• 7.1 Any snags or defects in workmanship must be notified to us in writing within 28 days of completion.
• 7.2 Where snags are reported within this period, we will return to inspect and rectify them within a reasonable timescale at no charge to you.
• 7.3 Issues notified after 28 days that fall outside the scope of any guarantee may be chargeable.

8. Guarantee

• 8.1 We guarantee our workmanship against faulty construction for a period of 12 months from completion, subject to the building being correctly maintained and used for its intended purpose.
• 8.2 The guarantee does not cover: normal timber movement, weathering and natural characteristics (clause 5); damage caused by misuse, neglect, accident, alteration or third-party works; failure to maintain or treat the building as advised; storm, flood or other extreme weather; or movement caused by an unsuitable or customer-provided base.

9. Timescales, Weather & Delays

• 9.1 Any installation dates given are estimates made in good faith and are not guaranteed.
• 9.2 We will not be liable for delays caused by adverse weather, unsafe working conditions, supply shortages, or other circumstances beyond our reasonable control. We will keep you informed and agree a revised date where this occurs.

10. Liability

• 10.1 Nothing in these terms limits our liability for death or personal injury caused by negligence, or for any other liability that cannot lawfully be excluded.
• 10.2 Subject to clause 10.1, our total liability arising from the contract shall not exceed the total price paid for the works.
• 10.3 We are not liable for any indirect or consequential loss.

11. General

• 11.1 These terms represent the entire agreement between us and supersede any prior discussions.
• 11.2 These terms are governed by the law of England and Wales, and any disputes will be subject to the jurisdiction of its courts.